INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Will I receive the same product that I see in the picture?

We always try our best to deliver the product exactly as shown in the pictures. However, there might be a slight difference in color or appearance due to lighting or photography.
Please note that some decorative items (like flowers, ribbons, or small props) used in product photos are for presentation purposes only and may not be included with the product.
You can always refer to the product description for complete details of what’s included.

Do you offer bulk or corporate orders?

We happily accept bulk and corporate orders for festivals, weddings, or special occasions.
To place a bulk order, simply fill out the Contact Us form, or reach us directly via email or phone — our team will assist you with customization, packaging, and pricing details.

📧 Email: support@dattudryfruits.com
📞 Phone: +91 98983 21928 | +91 98982 26842

Do you offer free shipping?

Yes! We offer free shipping on all orders above ₹1000.
For orders below ₹1000, a small delivery charge may apply depending on your location.
We always ensure safe and timely delivery of your products right to your doorstep.

What is your refund and return policy?

As our products are perishable and food-based items, we do not offer returns or refunds once an order has been placed.
However, if you have any concerns or issues regarding your order, please feel free to contact us directly — our team will be happy to assist you.

📞 Customer Support:
+91 98983 21928
+91 98982 26842

📧 Email: support@dattudryfruits.com

What is the quality of your dry fruits?

At Dattu Dry Fruits, we never compromise on quality.
We do not provide low-grade or grocery-store quality dry fruits. All our products are premium grade, carefully selected, and hygienically packed to ensure freshness, rich taste, and superior quality in every bite.

Why does the weight vary in some jars or hampers?

We always mention an approximate weight for each jar or hamper. However, the actual weight may slightly vary depending on the type of dry fruit.
For example, products like pistachios or other light-weight dry fruits may fill the jar differently compared to heavier ones.
Please note that all jars are filled to full capacity, and we ensure you always receive fair value and premium quality in every order.

What happens if I create my own hamper and add more products than the basket can hold?

If you choose to create your own hamper and add more products than what fits in the selected basket or box, our team will arrange the items in the most beautiful and presentable way possible.
If any items still don’t fit, we’ll pack and send the remaining products separately, ensuring you receive everything you ordered — all with our signature Dattu Dry Fruits quality and care.

INFORMATION ABOUT US

CONTACT US FOR ANY QUESTIONS